プライバシーポリシー

Glass Pen Workshop HoNoO ("we") respects your privacy and is committed to protecting your personal information.

1. Information we collect
When you place an order, contact us, or request a repair, we collect your name, address, phone number, email address, and order details. Credit card information is handled by our payment provider and is not stored by us.

2. How we use your information

  • To ship your order, process payment, and contact you about your order
  • To respond to inquiries and repair requests
  • To send you news from us, if you have agreed to receive it
  • To analyze site usage and improve our services

3. Sharing with third parties
We do not share your personal information with third parties without your consent, except:

  • With shipping carriers, to deliver your order
  • With payment providers, to process your payment
  • When required by law

4. Third-party services
Our online store is operated on Shopify, and your information is stored on Shopify's servers. We may use analytics tools such as Google Analytics and cookies to understand how our site is used.

5. Security
We take appropriate measures to prevent unauthorized access to, loss of, or leakage of personal information.

6. Access, correction, and deletion
If you request access to, correction of, or deletion of your personal information, we will respond promptly after verifying your identity.

7. Compliance
We comply with the laws of Japan and review this policy as necessary.

Contact
Glass Pen Workshop HoNoO
26-2 Kitashirakawa Higashi-iori-cho, Sakyo-ku, Kyoto 606-8251, Japan
Phone: +81-75-723-1300 / Email: info.kanseifu@gmail.com